Automated Stockroom

Instant gratification for employees to select their own devices and consumables. Free up IT resources by automating distribution of equipment your teams need.

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24/7 Help Desk Service

Turn-in broken assets for repair. Check-out loaner assets. Automatic creation of ServiceNow request tickets, asset tracking and routing for approvals.

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Physical Asset Control

Convenient check-in and check-out of hand-held assets needed for the day. Enable governance and positive control of devices used by employees, patients and customers.

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Integrated with ServiceNow Platform

Black Hills Software Inc develops and sells pre-packaged SaaS applications that enable and extend the ServiceNow Platform to  physically complete the value chain of asset lifecycles tracked in ServiceNow.

Hospitals, Transportation and other regulated organizations must demonstrate that they are physically controlling their assets and expenses to fulfill governance requirements; however, they also want to empower a consumer focused convenience economy. Our patented design combines the back-end power of a service management system with an automated stockroom to enable check-in checkout and dispensing of the equipment and assets that employees and patients and customers require.

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Let us help you scope out a solution to empower your consumers for self-service and instant gratification.